Sutherland Hiring Technical Support Executive

Company      Sutherland Global Services Inc

Website        www.sutherlandglobal.com

Eligibility     Any Graduate/PG

Experience   0 - 2 yrs

Location      Mumbai

Job Role     Technical Support Executive


JOB SUMMARY:

Company Profile :

Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 30,000 professionals offering 'RightSourcedTM' seamlessly blended services from its 31 delivery centers in India, the United States, Philippines, Eastern Europe, Canada and Mexico. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with leading F500 clients to help them excel in their industry and maximize their customer lifetime value.

Job Responsibilities:

1. Handling inbound calls from customers across US 2. Resolving customer queries. 3. Providing customer satisfaction 4. 100% accuracy in data maintainance

Candidate Profile

1. Good communication skills 2. Basic knowledge about computers 3. Good customer service skills 4. Rotational shifts .

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