Yahoo Freshers Recruitment 2017 | Any Degree | Bangalore

Yahoo Recruitment 2017 for Entry Level Customer Care Associate at Bangalore.The detailed Eligibility and application process are given below.

Yahoo Recruitment 2017:

Job Role	Customer Care Associate
Qualification	Any Degree
Job Location	Bangalore
Last Date	ASAP

Detailed Eligibility:

• Candidates should possess Bachelor’s Degree in any discipline
• 0-6 months of success customer service or internet experience
• Must have flexibility to work Monday thru Sunday in shifts.
• World-class customer service focus and interpersonal skills with superior verbal and written communication skills
• Proven ability to communicate complex technical problems in “customer friendly” language
• Consistent record of outstanding quality assurance scores
• Exceptional interpersonal skills and commitment to customer satisfaction
• Proven ability to work in a high paced, nimble, and fluid work environment
• Demonstrate superior troubleshooting skills with hardware and software applications in a PC/Mac environment, ability to think outside of the box and find creative ways to solve customer problems
• A working understanding of e-commerce principles and support elements
  Solid decision making skills
• Must demonstrate effective oral and written communication skills and the ability to work cooperatively with internal and external business partners
• Proven ability to work independently in a fast-paced environment
• Well organized with the ability to multi-task and prioritize workload

Job Description:

• Provide world-class service to all Yahoo Customers in a customer centric environment
• Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer support tools
• Assisting customers with inquiries while providing consultative support and recommendations
• Document in detail all interactions with customers
• Effectively articulate complex information to a variety of technical and non-technical customers
• Educate customers on products and help customers to be successful
• Identify and evaluate opportunities to increase customer retention and satisfaction through the use of up-sell and cross-sell of products and services
• Successfully performs against department scorecard metrics including Quality Assurance,
• Average Handle Time, and Customer Satisfaction Rating

How to Apply Yahoo Recruitment?

Interested and eligible candidates can apply online by the following link.

To Apply: Click here