JOB POSTED DATE: 16 June 2014
COMPANY NAME: HCL
COMPANY PROFILE: HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals.
COMPANY WEBSITE: www.hcl.com
FIELD OF WORKING: IT/Software Industry JOB ROLE/POSITION: Fresher
SALARY OFFERED (CTC): 1.75 LPA VENUE LOCATION: Chennai VENUE DATE: 18 June 2014
REQUIRED QUALIFICATION: B.E/B.Tech/BCA/B.Sc/Diploma
EXPERIENCE REQUIRED: Freshers (2013 Batch)
CANDIDATE PROFILE: Candidate should possess B.Tech/BE/ Diploma Engineering (Branches - EEE, CS, IT, ECE, E&I) /GNIIT(after 12th 3yr course) /BCA/BSc from 2014 batch
JOB DESCRIPTION: Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any) Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention's Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact Administer and provide User account provisioning & activities Assign work orders / incidents to appropriate support teams and follow up until closure. Route problems to internal 2nd and 3rd level IT support staff
APPLY MODE: Walk-in
HOW
To Apply: Interested and eligible candidates may apply this post by walk-in to the following venue on 18 June 2014 at 9 a.m. VENUE DETAILS: VEL MURUGAN AUDITORIUM, B-24,Vel Tech Dr.RR & Dr.SR Technical University, #42 Avadi-VelTech Road, Avadi, Chennai, Tamil Nadu, Click => https://www.google.com/about/careers/search/?src=Online/Job%20Board/fv&utm_campaign=freeaggr#!t=jo&jid=42145001 link to Apply Online.
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