Technical Support (IT Service Desk) Walkin @ HCL Technologies Limited

Interview Dates	19, 20, 21, 22, 23, 24 - Jan - 2015
Experience	1 - 4 Years
Specialisation	IT-Software, Desktop Support
Location	Bangalore
Qualification	B.A., B.Com, B.Sc, BCA/BCS, B.E./B.Tech, Diploma
Key Skills	Business to Business Technical Support, Global Support
Job Profile	Candidate should be Any Graduate (Bachelors/ Masters/ Equivalent) with Minimum 6 months of relevant technical experience in Business to Business Technical Support, Global Support (Should have experience in handling calls with global clients/ customers) Responsibilities:  Provide hardware/ software/ network problem diagnosis/ resolution via telephone/ email/ chat for customer's end users. Route problems to internal 2nd and 3rd level IT support staff. Coordinate and manage relationships with vendors and support staff that provide hardware/ software/ network problem resolution. Administer and provide User account provisioning. Walkin Date: 19th January & 24th January (Monday - Saturday) Weekdays (Monday) : 1.00 pm to 4.00 pm Weekend (Saturday) : 10.00 am to 3.30 pm  Venue: HCL Comnet Systems and Services Limited STPI Unit, Surya Sapphires Plot No 3, 2nd Floor HCL Comnet Block, Survey No 20 & 22 Konnappana Agrahara Village  Electronic City, Hosur Road, Bangalore - 560 100 Contact Person : Venkatraju  Please mention Lakshmiprabha on top of your profile  Mandatory - * Kindly carry your resume and photo ID proof( Mandatory) Mandatory - * 2 Latest passport photos
About Company	HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India`s original IT garage startups, the HCL enterprise currently comprises of three companies in India - HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India.  In the technology space, HCL"s offerings span a wide range of software and hardware services and solutions including R&D, technology services, enterprise and applications consulting, Remote Infrastructure Management, IT hardware, systems integration, distribution of technology and telecom products. A new entrant in healthcare, HCL aims to provide innovative medical services, products and training to meet the growing demand for quality healthcare in India.
Walkin Dates	19, 20, 21, 22, 23, 24 - Jan - 2015
Walk-in Address	HCL Comnet Systems and Services Limited, STPI Unit, Surya Sapphires Plot No 3, 2nd Floor, HCL Comnet Block, Survey No 20 & 22 Konnappana Agrahara Village Electronic City, Hosur Road, Bangalore - 560 100
Email Address	Direct Walk-in Event
Contact Number	Not Provided