Eaton freshers Recruitment "Associate Customer Support Representative" for any degree graduates at Pune

COMPANY NAME:  Eaton

COMPANY PROFILE:                      Eaton is a power management company with 2014 sales of $22.6 billion. Eaton provides energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainable. Eaton has approximately 102,000 employees and sells products to customers in more than 175 countries.

COMPANY WEBSITE: www.eaton.com

FIELD OF WORKING:  Sales/Others JOB ROLE: Associate Customer Support Representative

JOB ID: 008139

SALARY OFFERED: Best in Industry

JOB LOCATION: Pune

LAST DATE:  ASAP

REQUIRED QUALIFICATION: Any Degree

EXPERIENCE REQUIRED: Freshers

CANDIDATE PROFILE:  Any Graduate B.A/B.Com/B.Sc/BBA with at least 55% or more throughout from a recognized university or institution. Typing speed ( Minimum 30 WPM) Data entry skills, including proofreading Excellent communication skills ( Verbal and Written) Mathematical and reasoning ability. Proficient in computer applications (MS Word, Excel with exposure to ERP systems, Siebel )  Collaborative and problem solving abilities. Negotiation and conflict management skills; professional presence Time management skills Out-of-the-box thinking

JOB DESCRIPTION:  Processes blanket orders from OEM's (Original Equipment Manufacturers) and distributor accounts and validates the blanket releases against the customer order board.  Validate orders in the system against customer order reports on a weekly basis. Expedites orders to prevent customer line downs or machine downtime. Processes emergency and/or expedited orders and shipments in a timely manner.   Maintains accurate and organized order files, order acknowledgments and customer contact information (including ship-to addresses). Provides customers and/or distributors with product information or leverages internal resources to fulfill requests. Proactively communicates in a timely manner with external customers about order verification, order status, pricing and shipment status. Communicates in a timely manner with operations to verify lead times, schedule customer orders according to their delivery needs and communicate special handling requests. Authorizes RMA (Returned Material Authorization) requests and issues RMA numbers.  Investigates claims by conducting fact-based investigation and working with operations personnel.

APPLY MODE: Online

HOW

To Apply:                Interested and eligible candidates apply this position by following link as soon as possible (before the link expire)

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